Faq

Open enrollment is a time period when you can sign up for health insurance or change your health plan.

When your life situation changes, for example, you get married or divorced, find out your pregnant, there is a death in the family, or you are no longer employed. You will be able to make changes to your health plan if your situation is listed under the qualifying life events.

A copayment is a flat fee you pay for health care services or prescription drugs- they can apply before and after you meet your deductible

Coinsurance is part of the medical cost you pay after meeting your deductible.

A deductible is the amount of money a policy holder must pay before the insurance company pays its part.

A type of healthcare that focuses on reducing costs through provider networks, prescription drug tiers, preventive care incentives, primary care providers, and prior authorization.   

Preventive care can include physician visits, wellness exams, different types of screenings for cancer, cholesterol, and high blood pressure among others. 

Your main doctor or PCP has the responsibility to deal with all your health issues and preventive care concerns such as screenings and lab work.  They are your go to expert for complex health situations advice and explanations. It is beneficial to have a PCP even if you don’t need to. You will have all your medical history in one place, and it will be easier to access and discuss. It can also be shared with other physicians. Having a PCP is like having your own health control center.

Telemedicine is the practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient from a different site.